Frequently asked questions, answered
- Check-in Time. As a small lodge, with a limited number of staff, we ask guests to check in no earlier than 2:30pm. This is to give us time to prepare the rooms after the previous night’s guests have checked out, as well as to give us an opportunity to take care of any errands we need to do outside of the lodge. If you expect to arrive earlier than 2:30pm, we request the courtesy of a phone call or email to notify us so that we can plan to be here.
- Check-out Time. Similar to the above, we require rooms to be vacated by 10:30am so that we can get them turned over ready for the next guests to check in. If you wish to linger in the lodge before departing, you are welcome to do so, though you will need to do so in the public areas of the lodge.
- Children. With many antiques and fragile items around the lodge, and as a place where guests seek respite from the noise and clamour of the regular world, we do not welcome young children under the age of 13 to stay at the lodge. On some occasions, such as when no other guests are expected, we can make exceptions to this rule, but it will be under the understanding that the parents will take responsibility for keeping the children under control, and any damage that they cause will be notified to us and paid for.
- Activities. There is a lot to do in the Oamaru area, so we encourage you to spend enough time in the area to allow you an opportunity to make the most of your visit. Tickets for the Oamaru Blue Penguin Colony (which is best visited for the evening viewing) sell out months in advance for the summer season, so it is best to book long before arrival. Be sure to download our free guide to the area to get a feel for what there is to do here.